Refund Policy
Effective Date: July 1st, 2025
Last Updated: July 1st, 2025
At Bio Precision Aging, we are committed to providing a high-quality experience through our coaching services, educational tools, and subscription programs. This Refund Policy outlines the terms under which refunds may be issued for services and products purchased through our platform.
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1. General Policy
All digital services, memberships, and coaching sessions are non-refundable once accessed or delivered.
We do not offer refunds for partial use or non-use of subscription time.
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2. Subscription Services
Monthly and annual subscriptions are billed in advance and automatically renew unless canceled before the renewal date.
You may cancel your subscription at any time; access will remain active until the end of the billing period.
No refunds will be provided for unused portions of a subscription term.
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3. Coaching Programs
One-on-one coaching sessions and personalized plans are non-refundable once initiated or delivered.
If you need to reschedule a session, please provide at least 24 hours' notice. Missed sessions without prior notice may be forfeited.
4. Digital Products and Downloads
Due to the nature of digital content, all purchases of downloadable resources, protocols, or guides are final and non-refundable.
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5. Physical Products (if applicable)
If you purchased physical products (e.g., supplements or merchandise), please refer to the specific return policy provided at checkout.
Returned items must be unopened and in original packaging. Return shipping costs are the responsibility of the customer unless the product is defective.
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6. Exceptions
In the rare event of a billing error or technical issue, please contact our support team within 7 days of the charge. We will review the case and issue refunds at our discretion.
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7. Contact for Refund Requests
To request a refund or clarification on our policy, please contact our team at:
Email: contactus@bioprecisionaging.com
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Please include your full name, email, order number, and a detailed reason for your request.